Gas and Central Heating Services, Lancaster,Carnforth,Kirkby Lonsdale, South Lakes, Lancashire, Fylde
Technical Home Services provides an excellent technical gas heating system maintenance service and customer service.
Technical Home Services concentrates on diagnostics, maintenance and upgrading gas central heating systems, central heating controls , installation of gas appliances and alternative energy concepts,with the aim of improving energy efficiency.
The Heat Showroom now has a varity of appliances to view.
We are developing heating & appliance home service contracts and are continually seeking ways to improve the services provided and employ only fully qualified and experienced engineers to achieve these goals. We are, after all,
"Helping to provide Home Comforts, Choices & Solutions"
Technical Home Services already has reputation for quality, reliability and an efficient service.
European manufactures
As well as providing our own customers with service & repair contracts, we also work along side major European manufactures, providing technical expertise for their boilers and controls, undertaking their Guarantee work and contract work
Please select ABOUT US and read about Andy, it might bring back some memories for customers as he used to cover these areas over the years when he was in Technical Support for British Gas, never lets any one down and will always find a solution.
Who we are
Technical Home Services are local engineers, well presented with company identification which is clearly displayed.
- Our vehicles are clearly identified with the company logo.
- Professionally Qualified City & Guilds in Central Heating and Gas Services Maintenance and Installation
- Manufaturer Approved Engineers
- ACS qualified
- Corgi registered
- Gas Safe registered
- Hetas Registered
- Trained in Solar,Heat Pumps,Solid Fuel
- City & Guilds Qualified in assessing engineer competence
- Energy Efficiency in Heating & Maintenance
- Professionally trained
- On going engineer training with support from manufacture's; proficient in customer care, diagnostics and service; efficient and courteous; backed up by our quality control system.
- Registered with Heating & Hot Water Council
- Professionally trained and certificated in Central Heating System Power Flushing and chemical treatment.
We can offer you quality of service ranging from full gas central heating repairs and service contracts, a replacement boiler, central heating system or heating controls upgrades or power flushing. We also give good solid technical advice & Recommendations on system design.
Customer Service
As a company, we are striving to build a culture where the customer comes first, and where excellent customer service is the norm. In the marketplaces we try to provide products and services to meet customers' changing needs.
Operational Management Systems
Technical Home Services have invested in a modular software system designed to meet the requirements of our service based company and our mobile technical engineer workforce.
The mobile field service software will manage the job process from reactive call logging and preventative maintenance scheduling through to completion and invoicing.
The core system can be expanded to include links to accounts software and remote communication with field engineers providing a fully integrated business solution.
PDALogic Paperless office
PDALogic enables real-time communication between any back-office system and a mobile worker's PDA device. Data such as work sheets, certificates, client signatures and timesheets can be captured thus eradicating paperwork and dramatically reducing the carbon footprint by eliminating unnecessary trips to the office to pick up and drop off paperwork.
This central database houses all customer information. Data can be entered quickly via user-friendly input screens and enquiry routines provide instant data retrieval and interrogation.The service desk screen highlights outstanding work and provides full status tracking of all works undertaken. The workflow is status monitored from generation to completion via a control screen.
PDALogic
PDALogic provides a real-time interface between the JobLogic system and mobile operatives' PDA's, allowing all data to be gathered including signatures and bespoke forms.
A comprehensive engineer's diary for managing the allocation of mobile operatives to jobs. Labour resource is easily monitored from a simple monthly overview grid which may be "drilled down" to a detailed daily schedule for each engineer.
Project management.
Consultancy from Tracer Management Systems Ltd has ensured a smooth implementation process from conception to completion.and with on-going support
